NOTE: We cannot take orders at our physical address.
All orders
must be
placed online or by phone.
Your Account
Shipping Methods, Delivery Times,
& Prices
Return Policy
Tracking Your Shipment
Order Cancellations & Changes
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Good Life® Shipping Information
Order Processing
Orders generally leave our warehouse within 2-3 business days of the purchase date. If you would like your order to be processed faster, we offer Rush Processing for an additional $5.00. Rush Processing ensures your order leaves our warehouse the next business day after it is placed, and can only be added to orders placed by phone. Rush Processing applies only to the speed in which your order is processed, not how long it takes to ship once it leaves our warehouse.
Shipping Carriers & Delivery Times - United States
Orders placed within the U.S. are shipped via UPS. If you are shipping to a PO Box, you must place your order by calling our Customer Care Center at (800) 657-8214.
UPS Ground - Order ships within 2-3 business days of the date you placed your order. Average delivery time is 2-7 business days from the date your order leaves our warehouse.
UPS 3 Day Select - Order ships same business day if placed before 12pm, next business day if placed afterwards. Shipment is delivered by 7pm 3 business days after the date your order leaves our warehouse. UPS does not deliver on weekends unless an additional $15 fee is collected. Orders placed on the weekend will ship on the next business day.
UPS 2 Day Air - Order ships same business day if placed before 12pm, next business day if placed afterwards. Shipment is delivered by 7pm 2 business days after the date your order leaves our warehouse. UPS does not deliver on weekends unless an additional $15 fee is collected. Orders placed on the weekend will ship on the next business day.
UPS Overnight - Must place by phone. Order ships same business day if placed before 12pm, next business day if placed afterwards. Shipment is delivered by 5pm 1 business day after the date your order leaves our warehouse. UPS does not deliver on weekends unless an additional $15 fee is collected. Orders placed on the weekend will ship on the next business day.
Shipping Carriers & Delivery Times - International Orders
Orders placed outside the U.S. are shipped via UPS Worldwide. If you prefer a different shipping method or are shipping to a PO Box, you must place your order by calling our Customer Care Center at (541) 245-4488.
UPS Worldwide - Average delivery time is 2-5 business days after the date your order leaves our warehouse.
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